What is a cancel code? How does Counterforce know an alarm has occurred? How does and operator know how to respond? How does Counterforce determine whether an alarm is real or false? Why is a password so important? What languages do your operators speak? Why can't I use my phone when the alarm system goes off? What happens when the power goes off? What do I do if my alarm goes off in the middle of the night? What do I do if I come home and find a broken window or door? What do I do if my system needs service?